Seven ways to create deeper connections at work


At a time when many are working from home, juggling family commitments and dealing with the accompanying double threat of the coronavirus pandemic and economic disruption, nurturing strong positive connections at work has never been more important.

Workplace wellbeing is more than having access to discounted gym membership and good coffee. Studies from Harvard University, the University of Warwick, Gallup and the World Happiness Report 2020 have shown it is our relationships and social support, that contributes the most and essential to your health, mental wellbeing and performance.

The need for connections is deep in our evolutionary roots, said Dr Jenny Brockis, the best-selling author of Thriving Mind: How to Cultivate a Good Life.

Dr Jenny Brockis, a medical practitioner and board certified lifestyle medicine physician specialising in brain health, mental wellbeing and human connection.

“It’s a basic human need as important to our survival as air, food and water. Loneliness, the feeling of being disconnected or isolated from others is painful, triggering the same brain regions as if we have experienced physical hurt,” said Dr Jenny Brockis, a medical practitioner and board certified lifestyle medicine physician specialising in brain health, mental wellbeing and human connection.

“Conversely, when our relationships at work are founded on trust, fairness and cooperation we feel rewarded enjoying higher levels of dopamine that motivate us to engage in behaviours that promote mutual respect, confidence and competence. When you’re in the presence of someone you like and consider like you, your brain releases higher levels of oxytocin signalling you’re with someone trustworthy.”

Dr Jenny Brockis, a sought-after keynote speaker, said creating deeper connections at work requires removing potential barriers and setting up more opportunities for social interaction.

Here is how:

  1. Promote face-to-face interaction

    While real face-to-face interaction is best, our digital technologies are great at enabling social connection. They provide a quick and easy way to connect team members to check on progress and ensure all is well. Virtual meetings work best when scheduled to be frequent and short and a mixture of formal and less formal.

  2. connections, virtual meetings
    Virtual meetings, unheard of in 2019, are now commonplace. Photo: Webinair Jam / Twitter
  3. Take the time to connect

    We’re all busy but it only takes a few seconds to pause and connect with a warm smile and eye contact. Saying hello, using the person’s (correct!) name and enquiring how they are acknowledges you’ve seen them and are interested in them as a person.

  4. Be consistent

    We build trust through our observable behaviours. Being reliable, staying true to your word means others can depend on you. Showing yourself to be fair and honest in all your dealings with others strengthens bonds.

  5. Show respect

    We are all different and hold our own unique world perspective. While it is unrealistic to expect everyone to share our opinion, staying open to hear someone out, to listen without judgment (something that can feel hard because we are naturally inclined to judge others all the time) is a gift. You don’t have to agree, but by listening in this way you keep the doors to useful communication open, vital when working together to reach a negotiated agreement or compromise.

  6. Be kind

    We care deeply about what others think of us. Which is why an unkind remark, a throw away comment or having a colleague roll their eyes is so hurtful. We hate feeling incompetent or being made to feel stupid. If an error has been made, address it in private. Though celebrating the success of your colleague can be shouted from the roof tops. Calling someone out for doing good makes everyone feel good.

    Kindness includes those small gestures that are so appreciated, like remembering someone’s birthday or offering to help out when a colleague is overwhelmed. Generosity is infectious. So spread some positive germs by seeking to undertake one small act of kindness every day.

  7. Have compassion

    Noticing when a colleague is appearing highly stressed or unhappy is a time to provide your support and understanding and seek to alleviate some of their stress. This might take the form of organising some additional support, communicating your concern and being willing to help.

  8. Retain empathy

    We all seek to be heard and understood. Empathy is a powerful social force that helps us to understand and relate to each other. When you show you understand how someone is feeling because you can relate to their emotions, it forges strong social bonds and helps them to move forward.

    The strength and quality of our relationships bring us health and happiness and lead to a greater sense of meaning and fulfillment. That’s why focusing on deepening all our social connections helps you to cultivate a good life and a thriving mind.

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